The nightmare of cancelling AOL

Sometimes we pay for a service which we no longer use simply because we haven’t had the time, or energy to cancel it. Here is a recording of a phone call made by an AOL user trying to cancel his AOL account, which he was no longer using.

Listening to this recording will actually make you angry. It’s so ridiculous that I am doubting the authenticity of this call.

Source Digg

UPDATE: The site seems to be down due to the Digg Effect. Try listening to it through Odeo instead:

powered by ODEO

UPDATE: The AOL Rep on the phone call has been fired!